Miles & More at Frankfurt Airport
These are your benefits
- Earn one award mile for every full euro you spend on your online purchase
- 500 award miles when registering as a new Miles & More member via Frankfurt Airport*.
- Earn miles at many airport services. The highlight: there are also miles for booking your parking space online
*500 award miles for agreeing to Frankfurt Airport communication when registering for the Miles & More program.
Earn and redeem miles
Shopping at fra-shopping.com is worthwhile: as a Miles & More member, you earn one award mile for every full euro you spend on your purchase. You can later redeem your miles for attractive rewards at numerous Miles & More partners.
Register for Miles & More via Frankfurt Airport and benefit from it
You are not yet a Miles & More member? Then register now for the Miles & More program via Frankfurt Airport and collect valuable miles.
About Miles & More
Whether on the way to your dream destination or in everyday life: With Miles & More, you collect valuable award miles in a variety of ways and redeem them for great rewards. With airlines, hotels, stores or for a trip with a rental car. A large partner world awaits you.
As a frequent flyer with special status, you also enjoy exclusive privileges that make your air travel even more comfortable. You can find more information about frequent flyer status with Miles & More.
How does collecting miles work?
As a Miles & More member, you collect miles with every purchase at shop.frankfurt-airport.com. At all retailers participating in the program, you will be credited with 1 award mile for every 1 euro in total sales (not for shipping costs). Please note, that for legal reasons we are not allowed to grant mileage credits for certain products.
To earn award miles, all you need to do is enter your Miles & More service card number when placing your order. Are you already registered with FRA-ID? Then you can save your service card number in your FRA-ID customer account. But even without saving in FRA-ID you won't miss out on any miles - you also have the option of saving your service card number at checkout.
When do I get my miles credited?
In general, miles can of course only be credited if you have provided your service card number.
For home delivery, please note that award miles can only be credited to your Miles & More account after full payment has been made and the cancellation period has expired. This process takes up to 4 weeks.
For Click & Collect orders, miles will be credited when you come to one of our stores at the airport to collect, e.g. Frankfurt Duty Free and present your Miles & More card. With some partners, miles for online Click & Collect orders are credited automatically after pickup. In most cases, the miles are credited on the following day.
Where can I deposit / change my Miles & More service card number?
You can store your Miles & More service card number in your FRA-ID customer account and, of course, change it there if necessary. You are not yet registered with FRA-ID? However, registration is not a condition for receiving credit - all customers have the option of storing their service card number at checkout as well.
What promotions are available and how many miles can I earn?
In addition to the miles you receive for each purchase (1 award mile for every 1 euro of total sales excluding shipping costs), additional award miles can be credited to your Miles & More account as part of promotions. It is also possible that within the framework of special promotions we will reward your purchase above a certain shopping cart amount with additional award miles.
Do I receive miles for returns?
Of course, miles cannot be awarded for canceled orders or returned items. If miles have already been credited, they will be returned in these cases.
Where else can I earn miles at Frankfurt Airport?
For more information about the partnership between Miles & More and Frankfurt Airport and where you can earn miles at Frankfurt Airport, click here.
I am not yet a Miles & More participant. Where can I register?
You do not yet have a Miles & More service card number? Then register here with Miles & More via Frankfurt Airport and take advantage of the many benefits of Europe's leading loyalty program for mobile people. You will receive a confirmation e-mail after registration.
Your question was not answered sufficiently?
Please excuse us if your question was not answered. For detailed questions about Miles & More at Frankfurt Airport Shopping, please contact our customer service. Telephone support is available Mon. - Fri. from 9:00 a.m. to 7:00 p.m. and Sat. - Sun. from 10:00 a.m. to 6:00 p.m. at
+49 (0)69 79 540 540** or firstname.lastname@example.org.
**Call to German landline, costs vary depending on provider.