Online airport shopping? Here’s how it works

How about shopping online and picking up your purchase at the airport before your next flight? We're colleting your items and prepare everything for you. More interest in home delivery? Discover our nationwide delivery service

1. Browse online

Discover your favorites from thousands of products that you can buy at Frankfurt Airport online. Simply click on the product you want and add it to your shopping cart. This way you can prepare your duty free shopping 14 days to 12 hours before departure. 

2. Enter flight details

To provide you with your reservation on time, you must enter your flight date and flight number when placing your order. Will then send you a confirmation email with all the pickup information.

With our new service "Click & Collect as non-travellers", you can order selected items of the brand Steiff sold by Wöllhaf or electronics sold by PAX Airport Shopping even withour a flight ticket. The collection takes place before the security check.

3. Pay and collect

On the day of your flight, your order will be ready for you at the Duty Free Store at the service point. At PAX Airport Shopping, Germany & More and Germany On My Mind, your order will be ready at the checkout. After quick payment on the spot, you can take your order directly with you and enjoy your flight.

Do you have questions? We invite you to consult our FAQs or contact our customer service.

Currently we only deliver Duty Free and Travel Value products within Germany. If you don’t have a place of residence in Germany, you can also have them delivered to your hotel or the address of a friend or acquaintance. The only prerequisites are:

✓  Payment by credit card or Paypal

✓  Delivery to an address in Germany

After an order is placed, it takes about three to six workdays for it to be delivered.

Do you have questions? We invite you to consult our FAQs or contact our customer service.